Cookies Policy

We and our partners use cookies and similar technologies on our services, including our websites and mobile applications (the “Services”). Here we explain these technologies, why we use them, and the choices you have.

Tehnologies

We use cookies, pixels, local storage, and software development kits (“SDKs”) to remember things about you so that we can provide you with a better experience. 

Cookies are small files generated automatically by your browser and stored on your device (laptop, tablet, smartphone, etc.) when you use our Services. Cookies do not harm your device, and do not contain viruses or other malware. Cookies contain information downloaded by the specific device. This does not mean, however, that we receive direct knowledge of your identity.  One purpose of cookies is to make it more convenient for you to use our Services. 

Pixels are small images on a web page or in an email. Pixels collect information about your browser or device and can set cookies.

Local storage allows data to be stored locally on your browser or device and includes HTML5 local storage and browser cache.

SDKs are blocks of code provided by our partners that may be installed in our mobile applications. SDKs help us understand how you interact with our mobile applications and collect certain information about the device and network you use to access the application.

If you already have a customer account and are logged on, the information stored in the cookies are associated with that account.

Purpose

Our interest in improving our Services is recognized as legitimate. 

We use cookies to gather statistics on the use of our Services and evaluate them in order to optimize your experience and to display information tailored to you. These cookies allow us to automatically recognize that you have visited our site before. The cookies are automatically deleted after a predefined period. Most browsers accept cookies automatically. 

To design and continuously improve our customer engagement efforts we use our email marketing campaigns and reach out to our registered users. 

We are constantly improving and developing our website to provide our users with the best possible customer experience. We try to improve the accessibility and technical stability of our website by monitoring system stability and detecting code errors. There is no explicit analysis for advertising purposes in this process. The information is collected anonymously, is not used for personal reasons, and is subsequently deleted. This analysis helps us to continuously improve our website and fix hidden code errors. 

To set up, continuously improve, and track the conversion of our Facebook campaigns as required, we use the individual visitor action pixel. This pixel is integrated into our website’s code. This helps us ensure that the Facebook ads we initiate are only displayed to Facebook users who have shown interest in our Services. In this way we know that our Facebook ads correspond to the potential interest of the respective users and not bothering them. It also allows us to track the actions of Facebook users after they have viewed or clicked on one of our Facebook ads. At the same time, it helps us track the conversion of the respective campaign for statistical, market-research and billing purposes. Information collected in this way is anonymous to us and therefore does not provide us with any information about the identity of the respective user. 

We allow you to sign up for and log on to our Services via the Login with Facebook feature. This replaces the otherwise necessary registration. To log in you are redirected to the Facebook server, where you sign on using your user information. This links your Facebook profile to our Services. By using this simplified login feature, you give us your consent to use the following information from your publicly visible profile:

  • Name
  • Location
  • Birth date
  • Gender
  • Email address
  • Time zone
  • Friends or
  • Profile photo

The purpose of the data collection above is the simplified login and the establishment and fulfilment of an agreement. This information is required for the conclusion of the agreement in order to be able to identify it. 

For the custom design and continuous improvement of our Services, we use the web analytics service. Using cookies, web analytics service creates pseudonymised user profiles. The information is used to evaluate the use of our Services, to compile reports on the activities, and to provide other related services for purposes of market research and customized design. 

For the custom design and continuous improvement of our App, and for purposes of our own market research, we use analytical tool to help us understand how our users find us and install our app and to better understand the behaviour of our users and gain insight on where improvements can be made.  User profiles may be created from this information, which we use exclusively for the aforementioned purpose. 

We allow you to sign up for and log on to our app via the Facebook Login feature. This replaces the otherwise necessary registration. To log in you are redirected to the Facebook server, where you sign on using your user information. This links your Facebook profile to our Services. 

To customize the design and continuously improve the individual user experience of our Services, we manage push notifications through the external service provider.  

Your chioice

You can disable cookies on your browser or choose to be notified when a new cookie is created. However, disabling cookies completely may mean that not all features of our Services will be available to you. The storage period of cookies depends on their purpose and may vary.

You can object to the marketing campaigns at any time by either clicking on the unsubscribe button of the respective newsletter or simply informing us that you no longer wish to have such processing in the future. Please use the contact options of our company data privacy officer for this purpose.

You can object to Facebook campaign data processing at any time by changing your Facebook settings accordingly or by simply informing us that you no longer want this processing in the future. 

You can prevent the installation of the cookies in advance by configuring your browser software accordingly or object to the continued processing of your data with the cookies by clicking on the opt-out link. Please note that if you disable cookies, it will not be possible to fully take advantage of all of the features of our Services. 

Contact us

help@zen2fit.com

Last modified date: September 2024